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Activate your support account

Written by Steven Veenstra

Welcome to PromoCat. Do you want to know how to activate your support account? Here's a simple step-by-step guide to help you.


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What is a support account?

With a support account, you get access to our support platform, where you can find documentation and guides. As a member, you also have access to exclusive documents, and you can submit your own questions (tickets) and track their status.


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Benefits of a support account

  • Access to exclusive documentation: Members only.

  • Manage submitted tickets: View and track the status of your questions.

  • Submit new questions: Easy and fast.

Steps to activate your support account

  1. Go to the registration page and fill in your details: https://hulp.promocat.nl

  2. Confirm your email address: You'll receive a confirmation email. Click the link to verify your email address.

  3. Log in to the support platform: Go to the login page and enter your email address and password.

  4. Explore the support platform: Now you have access to all the documentation and you can submit tickets

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