Hey, great that you're new to PromoCat!
We're happy to help you on your way to the perfect webshop. Below, we've made preparations to get your first steps off in the right direction.
Help portal
PromoCat has an extensive help portal where you find answers to frequently asked questions, explanations of various topics such as margins, categories, products and settings. This portal is designed to help you independently find your way within our systems. In addition, via the portal you can create tickets for questions. This way, you always stay informed about the status of your requests.
Start with your own help account: Activate your support account
Tip!
Create an account to always look back at the status of the ticket you submitted. This way you always stay informed!
Getting started with the PromoCat CMS
The back end, also known as CMS (Content Management System), is where you manage your entire webshop. This includes editing categories, products, quotes and orders. In short, everything you need to keep your webshop running smoothly.
A CMS can look complicated, but with our explanation you'll quickly find your way. Make sure you're logged in. Usually the URL is something like 'cms.jouwdomein.nl'.
No access to your CMS?
No problem, we'll help you quickly. Click here and create a ticket for our support team.
Main menu overview:
Bestellingen (Orders): Overview of orders, order statuses and customers.
Offertes (Quotes): Management of quote requests and customer information.
Webwinkel (Webshop): Setting up products, categories and suppliers.
Paginabeheer (Page management): Managing your webshop's layout, such as menus and banners.
Mijn Suppliers (My Suppliers): Overview of suppliers and price types.
Instellingen (Settings): General settings, margins and discount codes.
Getting started with the basic settings
Now that your webshop is live, it's important to configure and check the basic settings properly. To do this well, we have the following step-by-step guide:
Setting a margin and minimum purchase quantity on product prices: Make sure you make a profit by setting margins.
Setting a margin on imprint prices and setup costs: Take into account extra costs for imprints and setup costs.
Checking PDF settings: Make sure your quotes and order confirmations look tidy.
Setting up shipping costs: Set up shipping costs so customers know where they stand.
Working independently in the CMS
At PromoCat, we think it's important that you can work with our CMS independently. Here are some basics:
Bestellingen (Orders)
Here you manage your orders and customers. Important features:
Offertes (Quotes)
Manage your quote requests and customers. Important features:
Webwinkel (Webshop)
Everything about products, categories and suppliers. Important features:
Paginabeheer (Page management)
Manage your webshop's layout. Important features:
Mijn Suppliers (My Suppliers)
Insight into suppliers and price types. Important features:
Instellingen (Settings)
Manage all the general settings of your webshop. Important features:
Ready, set, go!
Now that you have an overview of our CMS, you're ready to get started.
Do you have questions? No problem, we're happy to help!