Peppol is an international network that lets you send electronic invoices directly and securely to your customers. In this guide, you'll read how to set up and use Peppol within MijnPromoCat.
Important conditions
Before you can send invoices via Peppol, two conditions must be met.
1. Correct company details in your CMS
Check that you have entered correct company details in your own CMS:
Log in to your back end (often accessible via
cms.domeinnaam.nl)Navigate to Instellingen > Bedrijf (Settings > Company)
Check that all company details have been filled in correctly
2. Chamber of Commerce (KVK) number per company in MijnPromoCat
A KVK number (or Belgian enterprise number) must be filled in for each company:
Navigate to Klanten > Bedrijven (Customers > Companies)
Find the desired company
Click the company and choose Wijzig gegevens (Edit details)
Go to the tab Bedrijfsinformatie (Company information)
Fill in the KVK number
Please note: for Belgian companies, enter the enterprise number without "BE" and without dots.
An existing invoice doesn't have a VAT number yet
Did you already create an invoice before a VAT number was filled in? No problem, you can correct this on the invoice itself.
Find the relevant order
Navigate down and click the tab Facturen (Invoices)
Click Bewerken (Edit) for the relevant invoice
Fill in the VAT number field
An existing invoice doesn't have a KVK/CoC number yet
Did you already create an invoice before a KVK number was filled in? No problem, you can correct this on the invoice itself.
Find the relevant order
Navigate down and click the tab Facturen (Invoices)
Click Bewerken (Edit) for the relevant invoice
Fill in the KVK number field
Please note: for Belgian companies, enter the enterprise number without "BE" and without dots.
An existing invoice still contains empty (product) lines
Did you already create an invoice, but not all (product) lines have been filled in? No problem, you can correct this on the invoice itself.
Find the relevant order
Navigate down and click the tab Facturen (Invoices)
Click the invoice
Then fill in the empty fields
An existing invoice contains multiple shipping lines
Did you already create an invoice, but there are multiple shipping lines? No problem, you can correct this on the invoice itself.
Find the relevant order
Navigate down and click the tab Facturen (Invoices)
Click the invoice
Reduce the shipping lines to one shipping line
Sending an invoice via the Peppol network
As soon as the conditions above are met, you can easily send an invoice via Peppol.
First create an invoice (you can also send it by email if you like, but this isn't required)
Find the order
Navigate down and click the tab Facturen (Invoices)
For the created invoice, click Verstuur via Peppol (Send via Peppol)
Troubleshooting
I get an error message when sending an invoice
Go through the following points if sending doesn't work:
Is there a VAT number on the invoice? If not, fill it in. See above: An existing invoice doesn't have a VAT number yet.
Is there a KVK number on the invoice? If not, fill it in. See above: An existing invoice doesn't have a KVK/CoC number yet.
Has the correct KVK/CoC number been filled in? Check this by looking up the company in the Peppol Directory.
Is the customer registered to receive invoices via Peppol? You can also check this via the Peppol Directory. If the company isn't listed, it can't receive the invoice via Peppol (yet).
Have all (product) lines been filled in? If not, fill them in. See above: An existing invoice still contains empty (product) lines
Is there only one shipping line? If not, change it to one shipping line. See above: An existing invoice contains multiple shipping lines
Still stuck after these steps? Then contact us and we'll look into it further.