The customer has the option to include a file/logo in the checkout (if this is activated for your webshop). You can always find this file in the CMS with the order or quote request.
Step 1: First, log in to your shop's CMS and go to "Bestellingen" (Orders) or "Offertes" (Quotes), depending on what the customer completed.
Step 2: At "Offertes" (Quotes), you immediately end up at the requests; at "Bestellingen" (Orders), you first need to click "Bestellingen" (Orders) again on the left.
Step 3: At "Bestellingen" (Orders), you then click the "Inzien" (View) button after "Geaccepteerd door klant" (Accepted by customer).
Step 4: At "Offertes" (Quotes), you click "Tonen" (Show) after the text "Nieuw" (New)
Step 5: You now see all the orders/quotes received. To then view a specific order or quote, click "Inzien" (View).
Step 6: If a customer has added a file in the checkout, it will also appear here. You'll then see "Bijgevoegd bestand" (Attached file) and, after it, a link with the file that you can click to open the file. If a customer hasn't added a file in the checkout, no "Bijgevoegd bestand" (Attached file) will be visible here either.
