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            • PromoCat
            • Solution home
            • Design and layout
            • Banners and sliders
            Manage products
            • Getting started with your product layout
            • Item search and supplier tracing
            • Hiding or making products visible
            • Manually create or modify products
            • Linking printing to products
            • Modify variant order
            • Add action label to products
            Managing categories
            • Create or modify categories
            • Remove products from category
            • Adjust product order
            • Copying or moving products
            Customers
            • Activate your support account
            • New at PromoCat, let's get started!
            • Delivery specifications, format and images
            • Add or remove supplier(s)
            • Viewing customers in the CMS
            Contact forms
            • Viewing Contact Forms in the Back-End (CMS)
            Navigation and menus
            • Customize menus in page management
            Layout and widgets
            • How do I edit the head, CSS or Javascript?
            • Adding a script to my webshop
            Payment systems
            • Pay with Mollie
            • Pay with MultiSafepay
            Tracking and analytics
            • Install Google Analytics and measure user activity
            • Showing products on Google through Google Merchant Center
            • Installing Google Search Console and indexing your website
            • Install Google Tag Manager and measure conversions
            Setting margins and decreases
            • Setting margins and minimum purchase quantities on product prices
            • How do margin types work and which ones are there?
            Discounts, VAT and currency
            • Create or modify discount codes
            Shipping costs
            • Setting shipping costs
            Basic general settings
            • View supplier overview, updates and price types
            E-mail settings
            • Mail settings and order statuses
            • Change logo in email
            PDF Settings
            • How do I edit the PDF text at the bottom of the PDF?
            • Customize PDF settings in your shop
            SEO and optimisation
            • Retrieve or re-generate my sitemap
            • Customizing the permalink style
            Error messages and solutions
            • Error 429
            Downloads and manuals
            • Import a product list
            • Fill in printing list

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            Strictly Necessary Cookies List of cookies
            Name Host Duration Description
            _x_w promocatsupport.freshdesk.com Session Contains the shard ID at which the account runs on.
            _x_m promocatsupport.freshdesk.com Session Contains the state of the shard.
            _helpkit_session promocatsupport.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
            helpdesk_node_session promocatsupport.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.
            user_credentials promocatsupport.freshdesk.com 2 months Used for user authentication.
            wf_order promocatsupport.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
            wf_order_type promocatsupport.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.
            wf_filter promocatsupport.freshdesk.com Session Denotes which filter is applied for the tickets list.